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Careerify Support

Welcome to Careerify Support! Here you can find answers to frequently asked questions, as well as contact support directly.

Frequently Asked Questions

What is Careerify?

Careerify is a platform that connects students with professionals in their field of interest.
We aim to help students discover their career path and learn more about their desired field of work!
Read more about us here.

How do I sign up?

To sign up, you can simply enter your information as either a user (buyer) or pro (seller).
Click here for a direct page link: User Sign Up or Pro Sign Up.

I am logged in, how do I find a professional?

Finding a professional to talk to is easy!
Simply navigate to the 'Search' tab at the top of your screen and input details about the professional you want to talk to!
Click here for a direct page link: link.

I have scheduled a session with a professional, how do I join the session?

Once a session has been successfully paid for, the buyer and seller will receive an email with the Google Meet invitation for the given time.
Simply click the link in the email to join the session once it is time!

I am a seller, how do I verify my account?

To verify the authenticity of each of our sellers and guarantee tax reporting safety, we have partnered with Stripe payments.
This means that each seller must use the link in their account profile page here to link their bank account/credentials.
Below are images that show the process for verification, as well as some key information that Stripe will ask for. Don't worry, we have you covered!

I am a seller, how do I get paid?

To get paid, you must first verify your account.
Once your account is verified and a buyer has purchased a session with you, the payment will show up in your linked Stripe account.
See here for your seller dashboard.

Need more help or want to give a review?
Send us a message!

Or contact support directly!

Email: support@careerify.org

By submitting the above form or contacting support directly, you agree to our Terms of Service and Privacy Policy.
Additionally, in the case of the form, you acknowledge that you own the email address you are submitting this form with.
You also acknowledge that you may be contacted by Careerify in the future.